I learned early on as a CEO that engaged employees help to drive delighted clients, and delighted clients help to drive financial / stakeholder results and growth. We use the leading tool for measuring employee engagement - the Gallup Q12* employee engagement survey, to track our performance and find areas to celebrate and improve.
The big challenge today that I am hearing frequently from many peer CEO’s is that they are under assault from recruiters trying to poach away their key talent.
How do you “Poach Proof” your team, or at least make them “Poach Resistant?”
According to Gallup (and my own years of direct experience) engaged employees largely equal retained employees. According to the research, one of the top drivers of employee engagement (and thus retention) is the opportunity to learn and grow.
According to Gallup, 87% of Millennials said that the opportunity to learn and grow is a top factor in job selection and tenure.
Compensation, healthcare, and other benefits are also important tools for retention, but their impact on real engagement (and performance) is muted.
Here are a few suggestions to “Poach Proof” your staff with powerful opportunities to learn and grow:
Would you like to schedule a few minutes to use me as a sounding board for your ideas or situation? I am always available. Tim@ceomastersforum.com or 206.779.2021.
Being a CEO is a tough job and am happy to be a resource.
CEO Masters Forum
Lynda Silsbee is Founder and President of the Alliance for Leadership Acceleration. She has spent more than 30 years creating and leading high performance teams. Along with the other LEAP Certified Coaches, she reports that helping managers make the LEAP to leader is one of the most fulfilling aspects of her work.