How does a leader go about getting honest feedback?
Many leaders believe, “if I just ask for feedback, people will give it to me”. While I wish that were true, unfortunately all humans, being what we are, if you hold a position over me, bottom line is, I don’t know that if I were to be completely honest with you, “are you going to fire me or give me crappy work or a crappy schedule?” We tend to hold back being truly honest even when offered the opportunity to give real-time immediate, face-to-face, feedback.
Our LEAP members find that our 360 Survey is one of the most valuable benefits to them in terms of opening their eyes and helping them get started on their leadership journey. The feedback helps them reduce blind spots and helps them really understand how others are seeing them. Then the question becomes “what do I do with this feedback?” and that’s where the coaching, peer cohort, and skill building come into play—real leadership development requires all of these components.
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Lynda Silsbee is Founder and President of the Alliance for Leadership Acceleration. She has spent more than 30 years creating and leading high performance teams. Along with the other LEAP Certified Coaches, she reports that helping managers make the LEAP to leader is one of the most fulfilling aspects of her work.